Report an Issue


Reporting a Issue

To ensure that your technical issue is logged within our system, please fill out the following form.
After your ticked is logged, it will be assessed for severity and a PinPoint Technical Support Representative will contact you shortly.

Please Note: High priority items will be answered as soon as possible and within 2 hours. For less severe issues, please allow 24 hours.

If this is an urgent issue, feel free to contact us via:
Toll Free Phone: 855-624-6477 ext. 304 or by email at:

Our support hours are 8:30 AM – 5:00 PM EST.