Report an Issue

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Reporting a Issue

To ensure that your technical issue is logged within our system, please fill out the following form.
After your ticked is logged, it will be assessed for severity and a PinPoint Technical Support Representative will contact you shortly.

Please Note: High priority items will be answered as soon as possible and within 2 hours. For less severe issues, please allow 24 hours.

If this is an urgent issue, feel free to contact us via:
Toll Free Phone: 855-624-6477 ext. 304 or by email at: support@pinpointgps.ca

Our support hours are 8:30 AM – 5:00 PM EST.

 






Web Form
Subject   :
Reported By   :
Email   :
Phone   :
Description   :
Device ID   :
CI Client Number   :
Company   :
Geotab Database Name   :
Add These Two Numbers: + =